Disclaimer
Last Updated: [Insert Date]
Please read this disclaimer carefully before using www.seekhelp.com.au (“SeekHelp”, “we”, “us”, “our”, or “the Site”). By accessing or using this website, you acknowledge and agree to be bound by the terms of this disclaimer and our Terms of Use. If you do not agree, you must not use this website.
1. No Medical or Professional Advice
The information provided on SeekHelp is for general informational and directory purposes only. SeekHelp does not provide mental health advice, counselling, therapy, diagnosis, or treatment. No content on this site should be considered or relied upon as a substitute for consultation with a qualified mental health, medical, or other relevant professional.
SeekHelp is not a crisis service. If you or someone you know is in immediate danger or requires urgent support, please call 000, or contact a 24/7 support service:
- Lifeline: 13 11 14
- Beyond Blue: 1300 22 4636
- Suicide Call Back Service: 1300 659 467
2. No Endorsement or Verification
SeekHelp is a publicly accessible directory platform. Listings may be submitted by practitioners or sourced from publicly available information. We do not vet, verify, endorse, recommend, or assess the qualifications, licensing, experience, or suitability of any individual or organisation listed.
Use of this directory does not imply endorsement or affiliation with any listed party. Any decision to contact or engage with a practitioner listed on SeekHelp is made entirely at your own risk and discretion.
3. Accuracy and Completeness of Information
We strive to ensure information on this site is accurate and up to date. However, we make no warranties or representations of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the listings, content, or services described.
We do not guarantee that:
- Practitioners are currently licensed or qualified.
- Listed services are available, appropriate, or suitable.
- Profiles are free from error or misrepresentation.
If you believe a listing is inaccurate, outdated, or should be removed, please contact us at [insert your official contact email].
4. Limitation of Liability
To the maximum extent permitted by law, SeekHelp, its directors, officers, employees, agents, contributors, affiliates, and licensors shall not be liable for any:
- Loss or damage (direct, indirect, incidental, special, punitive, or consequential);
- Loss of profits, revenue, goodwill, or data;
- Personal injury, death, psychological distress, or harm;
- Errors, omissions, or inaccuracies in any content;
- Interactions, communications, agreements, or disputes between users and practitioners;
arising out of or in connection with:
- Your use of this website;
- Your reliance on any information contained within;
- Your engagement with any listed service provider.
Use of this site is entirely at your own risk.
5. No Guarantee of Outcomes or Results
SeekHelp does not guarantee or warrant that the use of this site will result in any specific outcomes, including:
- The successful connection to a mental health service;
- Satisfaction with any listed provider;
- Therapeutic or clinical results.
Any outcomes experienced are entirely dependent on your individual circumstances, the service provider involved, and other external factors beyond our control.
6. Referral and Financial Relationships
SeekHelp is not a referral agency and does not accept referral fees from practitioners. Some listings may appear as “Featured” or “VIP” due to paid membership tiers or user search filters. Such visibility does not imply recommendation, endorsement, or quality assurance.
7. Third-Party Links and Content
The Site may contain links to third-party websites or resources. These links are provided for convenience only. We do not control, endorse, or assume responsibility for:
- The content, accuracy, or availability of third-party sites;
- The conduct, services, or representations of third parties.
You acknowledge that any access or use of third-party resources is solely at your own risk.
8. No Practitioner–Client Relationship
Listing on SeekHelp does not establish any professional relationship between the Site and users or practitioners. Contacting a practitioner through SeekHelp does not constitute the formation of a therapist–client or doctor–patient relationship between you and the Site.
We do not monitor communications between users and practitioners and bear no responsibility for those interactions.
9. Intellectual Property Disclaimer
All content on SeekHelp, including logos, design, layout, and written materials, is the property of SeekHelp or its content suppliers and protected by Australian copyright law. Nothing in this disclaimer grants you any rights or license to reproduce, copy, or use the content without written permission.
10. Right to Modify or Remove Content
We reserve the right, without notice, to:
- Modify or remove any listing or content;
- Restrict access to the website;
- Terminate listings that breach our submission guidelines, terms of use, or applicable laws.
We are not obligated to notify any party of such actions.
11. Jurisdiction and Legal Governance
This Disclaimer and any disputes related to your use of this Site are governed by the laws of the Commonwealth of Australia and the laws of the State or Territory in which SeekHelp operates. You agree to submit to the exclusive jurisdiction of the courts of that jurisdiction.
12. Contact Us
For any questions, complaints, or concerns regarding this disclaimer or your use of the site, please contact:
📧 [Insert Contact Email]
Or use our Contact Page
13. Acceptance of Terms
By using SeekHelp.com.au, you acknowledge that you have read, understood, and agree to the terms of this disclaimer and our Terms of Use and Privacy Policy. If you do not agree to these terms, you must not use the website.
Would you like me to create a downloadable or formatted version of this disclaimer for your website (e.g. HTML or styled text for WordPress)? I can also help you match this with your Privacy Policy or Terms & Conditions for full legal consistency.